Legal
The contract between you and PRIVATEBYTE, and how we handle your data. Written as plainly as English law allows. Questions: email [email protected].
Privacy Policy
How PRIVATEBYTE collects, uses, retains, and protects your personal data.
Terms of Service
The contract between you and PRIVATEBYTE for using our hosting, proxy, and AI agent services.
Acceptable Use Policy
What you can and cannot do with PRIVATEBYTE services, by product.
Refund Policy
When and how PRIVATEBYTE issues refunds.
Abuse & Legal Process
How to report misuse of our network, and how we respond to abuse reports and lawful demands from authorities.
How Proxy Bandwidth Is Measured
Exactly what counts as billable traffic on a proxy account, including the 672 bytes charged per connection.
Service Level Agreement
Our uptime commitments, support response times, and downtime remedies.